Placeholder document
The text below is a working draft, not legal advice. Final copy will be issued by counsel before launch.
What we collect
Quote details (business postcode, business name, MPAN/MPRN, renewal date, estimated consumption), contact details (name, work email, phone), and usage data (pages visited, device/browser type). We never collect payment details — those go directly to the supplier you choose.
Why we collect it
To produce accurate quotes against your real consumption profile, route your switch to the supplier you select, and send service updates about your contract. We don't sell your data to third parties.
Your rights
Under UK GDPR you have the right to access, correct, delete, port or restrict processing of your data. Email privacy@scottishprimeenergy.co.uk and we'll respond within 30 days. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
Retention
Quote enquiries that don't convert are deleted after 12 months. Contract data is retained for the lifetime of the contract plus seven years for tax and audit purposes, in line with HMRC guidance.
Questions about this document? Contact our press desk.
